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Change your password

NOTE: You can only change your password in the mobile app if you are using username/password authentication. If you sign in with Google, Apple, or LinkedIn, you must change your password with those providers.

 

To change your password:

  1. Tap your profile avatar in the upper right corner. Then tap Settings in the drop down menu.
  2. Under General, tap Change Password.
  3. Tap OK at the confirmation prompt to allow Enquire to send you a reset password email. Be sure to whitelist the email address no-reply@enquire.ai.
  4. Check your email inbox for an email with the subject line Your Enquire password reset. Tap the Click here to reset your password button. Settings-reset password email.png
  5. On the Change your password screen, enter your new password. Re-enter it a second time. Settings-change password modal.png
  6. Tap the icon at the bottom of the modal to submit.
  7. Return to the mobile app. The next time you log in you must use your new password. 

 

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